Seamless Online Usability Testing

Conduct focus groups and IDI usability interviews remotely from the comfort of your home or office.

MobiLAB™ Online provides face-to-face interaction with respondents using audio and video and the ability to share desktops or mobile devices for real time collaboration and observation. IVP will manage the details and provide hands-on technical support, so you can focus on the research.

  • Features of MobiLAB™ Online
  • Utilizes the Adobe Connect platform
  • Up to 8 individuals from any location can be interviewed simultaneously
  • Live chat for remote observers and ability to join break-out rooms and message privately
  • Share content with attendees from the moderator’s computer
  • Use of whiteboard with marker capabilities for respondent collaboration
  • Record meetings with immediate archiving and storage for one year
  • Unlimited number of viewers can attend MobiLAB™ Online meetings
  • One-year online archive of recordings

We Manage the Details

  • Pre-qualify respondents and ensures they prepared for their online experience
  • Test respondent webcams to ensure high-quality video capture
  • Send cameras to respondents who do not own one

Hands-On Technical Support

IVP provides a full-time technician to oversee the meeting and serve as point of contact for technical support. Our staff is fully-trained on all functionality of MobiLAB™ Online and able to assist both participants and viewers with any questions.

Bob Granito
President, IVP Research Labs